ANA LJUBINKOVIĆ Company ships Worldwide (except China, Turkey and South Africa). Shipping costs are included in the price.
This Shipping Policy forms an integral part of the General Terms and Conditions of Ana Ljubinković Company (“Ana Ljubinković Company” or “we”). By purchasing our goods and/or using our services, you accept this Shipping & Return Policy. Please read this Shipping & Return Policy carefully. The terms used here, unless otherwise defined, have the same meaning as in the General Terms and Conditions.
We will do its best to ensure that the order is preared and dispatched within an average timescale of seven (7) to twenty (20) working days from the day after the order is confirmed by the Buyer. It is responsibility of the Customer to provide a correct and secure address where at any time the package can be delivered.
* Please be aware that the dates provided are only estimates, and that your items may arrive sooner or later than anticipated.
Deliveries are made in cooperation with the postal services (Post of Serbia) and their partners in other countries around the world. Post of Serbia shipping method includes the tracking number. Once your order and payment are received, you will be notified that your order has been shipped. You will also be provided with the tracking number. You can "track and trace" your order anytime you like.
Once Post Of Serbia receives your package, you can track the progress of your order at any time on http://www.posta.rs/struktura/eng/aplikacije/alati/posiljke.asp or https://www.17track.net/en using the package tracking number available from your online account under the order details, or as sent to you by email with your order confirmation.
Serbia is not the part of EU and it is a responsibility of the Customer to proceed with customs clearance procedure, incl. all applicable fees and charges, and be responsible for payment of all import custom duties, sales taxes and similar, if any. Please contact your local Custom Or Post service about Custom or any other additional costs for your package.Any refunds to a Customer will not include any import taxes and duties paid by a Customer, customs clearance and related or similar charges. It is Customers’ responsibility to proceed in accordance with applicable laws of a country of an importation to get a refund or waiver for such taxes and charged.
Please make sure you go to our Terms & Conditions page to inform yourself also about purchasing our goods and / or using our services.
